Terms of Service

Last updated: 2026-05-25

By creating an account or embedding the widget you agree to these terms. They're short on purpose.

Acceptable use

Don't use 247ch.at to spam, harass, threaten, or harm anyone. Don't use it to host or distribute illegal content, malware, or anything that violates someone else's rights. Don't try to break into other accounts, scrape the service, or run automated abuse. We can suspend or terminate accounts that do — usually without warning if it's clear-cut.

Billing

• Free is free. No card required, no surprise charges.
• Pro is $19/month, auto-renewing monthly through Stripe (credit card or Cash App Pay).
• Refunds: full refund within 7 days of your first Pro charge — just email us. After that, no refunds for partial months, but you can cancel anytime and keep Pro through the end of the cycle.
• Failed payments give you a 7-day grace period before the account drops back to Free.
• Price changes get 30 days' notice by email.

Service availability

We target 99% uptime on Pro and best-effort on Free. There's no formal SLA on either tier. Maintenance windows happen; we'll announce planned downtime in advance when we can.

Account suspension

We can suspend or close accounts for abuse, payment fraud, or violating these terms. If your account is closed for non-abuse reasons (you cancel, we shut down) you get 30 days to export your data before it's deleted.

Your content, our software

You own the chat content that flows through your sites. We don't claim any rights to it. You grant us a limited license to store and process it so we can deliver the service — that's it.

We own the 247ch.at software, the relay infrastructure, and the desktop app. The visitor-facing widget snippet (widget.js / widget.css) is published under the MIT license and you're welcome to fork it.

Disclaimer and liability

The service is provided "as is." We don't warrant uninterrupted delivery, AI accuracy, or that any specific message will reach you in a specific time. To the maximum extent allowed by law, our total liability to you is capped at the greater of $100 or what you paid us in the prior 12 months.

Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania, United States. Disputes go to the state or federal courts in Pennsylvania.

Changes

If we make material changes we'll email you and post a notice 30 days before they take effect. Continuing to use the service after that counts as acceptance.

Contact

Questions: support@247ch.at.